PopnCandy Tokyo is a monthly subscription box delivering authentic Japanese DIY candy kits (chiikyugashi) straight from Tokyo to your door. Each box contains 12–15 handpicked treats, including at least 2 DIY candy kits, curated around a monthly theme.

Chiikyugashi (知育菓子) means "educational candy" in Japanese. These are hands-on DIY kits — you mix, mold, and build edible miniature foods like sushi, ramen, burgers, and more. They develop creativity and fine motor skills while being completely delicious.

Each box contains 12–15 individual candies, including at least 2 types of authentic Japanese DIY candy kits, all curated around a monthly theme — so every box is a new surprise!

Designed for ages 3 and up. Adult supervision recommended for children under 6. Many grown-ups find them just as addictive — you've been warned!

Products are made in Japan and may contain milk, eggs, wheat, soy, and tree nuts. Full ingredient lists are printed on each product in Japanese. If you have severe allergies, please check each item carefully before consuming.

Choose a plan (1, 3, 6, or 12 months). We charge your card on your billing date and dispatch your box between the 1st and 5th of each month. You'll receive a shipping confirmation with a tracking number as soon as it leaves Tokyo.

Yes — cancel at any time through your account settings before your next billing date. No cancellation fees. Your current box will still be shipped as normal.

Yes. Pause for up to 3 months from your account settings. Pausing before your billing date means you won't be charged or shipped a box for that cycle.

Absolutely. Upgrade or downgrade between Monthly, 3-Month, 6-Month, and 12-Month plans at any time from your account page. Changes take effect at your next billing cycle.

Log in to your account and go to My Subscriptions → Edit Address. Please update before the 1st of the month — boxes already dispatched (1st–5th) cannot be redirected once shipped.

Your first charge is processed immediately at checkout. For recurring plans, you'll be billed on the same date each cycle. You'll receive an email reminder before each renewal.

All major credit and debit cards — Visa, Mastercard, American Express — plus PayPal and Shop Pay. All payments are processed securely via Shopify Payments.

We'll notify you by email and retry automatically after a few days. You can update your payment method in your account settings. If unresolved within 7 days, the subscription will be paused until updated.

Once a box has shipped, full refunds aren't possible. However, if your box arrives damaged or items are missing, email support@popncandytokyo.com with a photo within 14 days — we'll sort it with a replacement or partial refund.

Worldwide from Tokyo via tracked airmail. $11.99 to Asian countries · $14.99 to all other destinations.

🇺🇸 US customers: $3.00 import duty pre-paid at checkout (DDP). US total: $17.99 — no extra fees on delivery.

Boxes ship from Tokyo between the 1st and 5th of each month.

🇺🇸 USA / Canada: 7–14 days
🌏 Southeast Asia: 5–10 days
🇦🇺 Australia / NZ: 8–15 days
🇪🇺 Europe: 10–18 days
🌍 Other regions: 10–21 days

Yes! You'll receive a shipping confirmation email with a tracking number once your box ships. Track via Japan Post's international tracking.

Check your tracking number via Japan Post first. If there's no movement for more than 2 weeks, or the estimated window has passed, contact us at support@popncandytokyo.com and we'll investigate immediately.

Email support@popncandytokyo.com within 14 days of delivery with a photo of the damaged items. We'll send a replacement or issue a refund — no hassle, guaranteed.

US subscribers: $3.00 duty pre-paid at checkout (DDP) — no surprises.

Other countries: Most shipments pass through duty-free. Local import taxes may apply in some regions, but are rare for small candy packages.

Absolutely! Select the gift option at checkout to enter the recipient's shipping address. A 3-month or 6-month gift makes an especially magical present for curious kids (and adults!).

No. Gift plans are one-time purchases — the recipient won't be automatically charged when the gift period ends. They'll receive a friendly notice if they'd like to continue.