Terms of service
Terms of Service
Last updated: June 2026
1. Acceptance of Terms
By accessing and using PopnCandy Tokyo (the "Site"), you agree to be bound by these Terms of Service and all applicable laws. If you do not agree with any part of these terms, please do not use our Site.
2. Products
All products are curated and shipped from Japan. Product descriptions and images are for reference only. As subscription boxes are curated monthly, exact contents may vary from promotional images.
3. Subscriptions
- Subscription plans renew automatically on a monthly basis.
- You will be charged on your renewal date using the payment method on file.
- You may cancel your subscription at any time from your account page. Cancellations take effect at the end of the current billing period. No partial refunds are issued.
- PopnCandy Tokyo reserves the right to modify subscription pricing with 30 days notice.
4. Orders
Orders are final once placed. Please review your cart carefully before completing checkout. We reserve the right to cancel orders that cannot be fulfilled due to stock unavailability or policy violations.
5. Pricing & Payment
All prices are listed in USD. Applicable taxes and shipping costs are calculated at checkout. We accept major credit cards via Shopify's secure payment system.
6. Shipping
We ship worldwide from Japan. Estimated delivery times and shipping costs are detailed in our Shipping Policy. International customs duties and taxes are the customer's responsibility.
7. Returns & Refunds
Please refer to our Return & Refund Policy for full details.
8. Intellectual Property
All content on this Site, including text, images, logos, and design, is the property of OPTISM Inc. and may not be reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, PopnCandy Tokyo and OPTISM Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased.
10. Governing Law
These Terms are governed by the laws of Japan. Any disputes shall be resolved in the courts of Tokyo, Japan.
11. Contact
For questions regarding these Terms, please contact us at support@popncandytokyo.com.