Shipping Policy

We ship PopnCandy Tokyo boxes from our warehouse in Tokyo, Japan to customers worldwide.

Free Worldwide Shipping

All subscription boxes include free international shipping — no hidden fees, ever.

Shipping Timeframes

Region	Estimated Delivery
USA / Canada	7–14 business days
Europe	10–18 business days
Australia / NZ	8–15 business days
Southeast Asia	5–10 business days
Other regions	10–21 business days

Dispatch Schedule

Subscription boxes are dispatched between the 1st and 5th of each month. Orders placed after the cutoff date will ship with the following month's box.

Tracking

You will receive a tracking number by email as soon as your box is dispatched.

Customs & Import Duties

International shipments may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer. PopnCandy Tokyo cannot be held liable for customs delays.